Terms of Service

Last updated: March 29, 2026

These Terms of Service ("Terms") govern your use of Claros.One (the "Service"), operated by Involve Media Inc. ("we", "us", "our"), a corporation registered in Ontario, Canada. By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

Claros.One is a SaaS platform that helps small and medium-sized businesses audit, track, and manage their technology stacks. Features include tool tracking, cost management, contract and renewal monitoring, team member assignments, email receipt parsing, and AI-powered data enrichment.

2. Accounts

2.1 Registration

To use the Service, you must create an account by providing a valid email address, your name, and your business name. You are responsible for maintaining the security of your account credentials. You must not share your login with others — add team members through the platform instead.

2.2 Account Accuracy

You agree to provide accurate, current information when registering and to keep your account information up to date. We reserve the right to suspend accounts that contain clearly false or misleading information.

2.3 One Business Per Account

Each account is associated with one business. If you manage multiple businesses, you will need a separate account and subscription for each.

3. Free Trial

New accounts receive a 15-day free trial with access to all features. No credit card is required to start a trial. At the end of the trial period, your account access will be paused until you subscribe to a paid plan. Your data will be retained for 90 days after trial expiration. We will not charge you automatically when your trial ends.

4. Pricing and Payment

4.1 Subscription Plans

The Service is available on the following plans:

All prices are in Canadian Dollars (CAD). We reserve the right to change pricing with 30 days' notice. Price changes will not affect your current billing period.

4.2 Taxes

Applicable Canadian sales taxes (GST/HST/PST) will be added to subscription charges based on your province or territory. Tax rates are determined by the billing address you provide during checkout.

4.3 Payment Processing

All payments are processed by Stripe. We do not store your credit card information. By subscribing, you also agree to Stripe's Terms of Service.

4.4 Refunds

Monthly subscriptions may be cancelled at any time. We do not offer prorated refunds for partial months. Yearly subscriptions may be refunded within 14 days of purchase if you are not satisfied — contact info@claros.one to request a refund. After 14 days, yearly subscriptions are non-refundable but will remain active through the end of the billing period.

5. Cancellation

5.1 By You

You may cancel your subscription at any time through the Billing page in your portal, or by contacting us at info@claros.one. Your access will continue until the end of your current billing period. After cancellation, your data will be retained for 90 days. After that, it may be permanently deleted.

5.2 By Us

We may suspend or terminate your account if you:

We will provide at least 7 days' notice before terminating an account, except in cases of serious or illegal misuse. Upon termination, you may request a data export within 30 days.

6. Your Data

6.1 Ownership

You retain ownership of all data you enter into the Service (your tool information, costs, team members, notes, and forwarded receipts). We do not claim any ownership over your business data.

6.2 Licence to Operate

By using the Service, you grant us a limited licence to store, process, and display your data solely for the purpose of providing and improving the Service. This licence ends when you delete your data or close your account.

6.3 Data Export

You may request an export of your data at any time by contacting info@claros.one. We will provide your data in a standard format (CSV or JSON) within 30 days of your request.

6.4 Email Receipt Parsing

When you forward email receipts to your Claros.One ingest address, you consent to our processing of those emails to extract billing data. We extract only tool names, costs, currencies, and billing dates. We do not store the full email content — only the extracted data is retained. You are responsible for ensuring you have the right to forward any emails you send to the Service.

7. Acceptable Use

You agree not to:

8. AI-Powered Features

The Service uses artificial intelligence to enrich tool data, suggest capabilities, detect overlaps, and parse receipts. AI-generated information is provided for convenience and may contain inaccuracies. You are responsible for reviewing and verifying any AI-generated data before relying on it for business decisions. We do not guarantee the accuracy, completeness, or timeliness of AI-generated content.

9. Availability and Support

We aim to keep the Service available 24/7 but do not guarantee uninterrupted access. We may perform maintenance, updates, or experience outages. We will make reasonable efforts to notify you in advance of planned maintenance. Support is available via email at info@claros.one.

10. Limitation of Liability

To the maximum extent permitted by law:

11. Indemnification

You agree to indemnify and hold harmless Involve Media Inc., its officers, employees, and agents from any claims, damages, or expenses arising from your use of the Service, your violation of these Terms, or your violation of any third party's rights.

12. Intellectual Property

The Service, including its design, code, features, tool library data, and branding, is the property of Involve Media Inc. and is protected by Canadian and international intellectual property laws. Your subscription grants you a limited, non-exclusive, non-transferable licence to use the Service for your internal business purposes. This licence does not include the right to copy, modify, or distribute any part of the Service.

13. Third-Party Services

The Service integrates with third-party services (Stripe, Postmark, OpenAI). Your use of these services is subject to their respective terms and privacy policies. We are not responsible for the availability, accuracy, or practices of third-party services.

14. Changes to These Terms

We may update these Terms from time to time. If we make significant changes, we will notify you by email at least 14 days before the changes take effect. Your continued use of the Service after the effective date constitutes your acceptance of the updated Terms. If you do not agree to the changes, you may cancel your subscription before they take effect.

15. Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes arising from these Terms or your use of the Service will be resolved in the courts of Ontario, Canada.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Involve Media Inc. regarding the Service.

18. Contact Us

If you have questions about these Terms, please contact us:

Involve Media Inc.

110 North Front St., Suite 334

Belleville, ON K8P 0A6, Canada

Phone: 613-480-6630 | Toll Free: 888-407-4514

Email: info@claros.one

Web: involve.media